What Information We Hold and Why
We collect the information you give us when you register — your name, contact details, and the payment method you connect, whether that is JazzCash, Easypaisa or Raast. When you deposit or withdraw, our system logs the transaction reference, the wallet used, and the timestamp so
-
1
we can resolve any query you raise about your account. We also collect device and session data — your IP address, the browser or app version you are using, and which pages you visit — because this helps us detect unusual access and keep your account
-
2
from being used without your knowledge. We do not sell this data to third parties. We share it only with the payment processors needed to clear your JazzCash, Easypaisa or Raast transaction and with verification services where the platform is required to confirm identity. Availability of
-
3
our services, including how your data is processed, depends on local law and applies only in eligible regions. We retain account data for as long as your account is active and for a period after closure as required by applicable rules. You can ask us what
-
4
we hold at any time by writing to our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.